(Last updated: 9 September 2026)
These Terms of Service (these “Terms”) are legally binding and they contain several clauses that affect you. They must be accepted for you to use and access our website. In these Terms, among other things, TrichAnalytics Laboratory (collectively: “us”, “we”, “our” or the “Company”) grants you a license to use our website and its contents. All website content remains our intellectual property and we retain and reserve all rights to that content. Please let us know if you have any questions or concerns about these Terms.
Welcome to TrichAnalytics Laboratory (the “Website”) provided by or on behalf of www.trichanalytics.com and its current and future affiliates. The Website offers Environmental Services, (“Services”), available to you from the Website. “User”, “You” and “your” means, as applicable, you and every person who uses the Website.
These Terms set forth the legally binding terms and conditions that govern your use of the Site and our Services. Certain features of the Site and our Services may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.
By visiting and using the Website you are bound by these terms of service (the “Terms”), so please read them carefully. If you do not agree to comply with these Terms, then you may not use the Website.
Except as specified herein, the Terms of Service apply to any order of our Services, including but not limited to Environmental Services.
Our Services are provided on an “as-is” basis, unless otherwise required by applicable provincial or territorial law, and are based on the current state of art of research and technology in use at the time of the purchase of our Services. As research progresses and scientific knowledge and technology evolve, the Company is constantly innovating in order to provide the best possible experience for its customers.
The Company assumes no responsibility for our Services used outside of the provisions of the Terms of Service. Using our Services for law enforcement purposes, forensic examinations, legal investigations, insurance purpose and/or all similar purposes, is strictly prohibited, unless a court order is otherwise obtained. It is our policy to resist law enforcement inquiries to protect the privacy of our customers.
By using the environmental services, including but not limited to, Fish Soft Tissue, Benthic Invertebrate, Algae & Periphyton, Fin Ray & Scales and Hair & Feathers services (collectively, the “Environmental Services”), you additionally agree to, acknowledge, and represent as follows:
(a) You acknowledge that in order to use the Environmental Services you must contact the Company to request that Service by filling out an online form on the Website.
(b) You acknowledge that you must provide us with the required tissue sample by filling out the Chain of Custody Form and shipping it directly to us using the required courier service to 207-1753 Sean Heights, Saanichton, British Columbia V8M 0B3.
(c) You acknowledge that your use of the Environmental Services requires you to provide personal data, as provided in the Privacy Policy.
As we are based in Canada, the Website may not be accessible from all geographical regions. We also reserve the right to refuse our Services to anyone for any reason. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms
In some cases the Company may permit you to submit information and other content, so long as the information or other content is not illegal, obscene, threatening, defamatory, in violation of privacy or publicity rights, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses or worms or any code of a destructive nature, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of information or other content. The Company reserves the right (but not the obligation) to remove or edit such content.
If you submit comments, reviews, or other content, you grant the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such information or other content throughout the world in any media. You grant the Company and sub-licensees the right to use the name that you submit in connection with such information or other content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the information or other content that you send or post; that the information or other content is accurate; that use of the information or other content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the Company for all claims resulting from information or other content you supply. The Company takes no responsibility and assumes no liability for any information or other content posted by you or any third party.
By using the Website, you consent to receiving electronic communications from us. These communications may involve sending emails to your e-mail address provided during registration, or posting communications on the Website, and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you will satisfy any legal communication requirements, including that such communications be in writing.
As a result of the regularly changing nature of online business, these Terms and our Privacy Policy are subject to change. We may, but are not obliged to, e-mail periodic reminders of our notices and conditions, unless you have given us explicit instruction not to, but it is your responsibility to check the Website frequently to see recent changes. Unless stated otherwise, our current Terms and Privacy Policy apply.
We may modify or discontinue the Products made available on the Website at any time in our sole discretion without prior notice to you. We may also modify these Terms or change any aspect of the Website at any time in our sole discretion. If you do not accept any modification to these Terms or changes to the Website, then your sole remedy is to terminate these Terms by no longer using the Website. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our Services.
Subject to our right to make modifications, no other statements, written or verbal, will change these Terms.
You may not make any changes to these Terms.
(a) Privacy. Personally identifying information is subject to our Privacy Policy available below these Terms, the terms of which are incorporated into these Terms. Please review our Privacy Policy to understand our practices.
(b) Age of Majority. By agreeing to these Terms, you represent that you are at least the age of majority in your home Province, State or jurisdiction, or that you are the legal guardian agreeing to these Terms on behalf of a minor dependent to use the Website.
(c) Unlawful Use. You may not use the Products for any illegal or unauthorized purpose, nor may you purchase any Products or use the Website if doing so violates any laws in your local jurisdiction (including, without limitation, copyright laws).
Your use of the Website and/or access to the Products may be provided to you through third party websites, platforms, and portals, including, without limitation, the hosting and/or payment processing services (collectively, “Third Party Platforms”). Additional terms and conditions may apply to you with respect to your use of those Third Party Platforms. THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR YOUR USE OF SUCH THIRD PARTY PLATFORMS AND EXPRESSLY DISCLAIMS ANY LIABILITY WHATSOEVER IN RESPECT OF YOUR USE OF THE SAME. BY USING SUCH THIRD PARTY PLATFORMS YOU AGREE TO THEIR RESPECTIVE TERMS AND CONDITIONS. YOUR ABILITY TO ACCESS PRODUCTS AND SERVICES ON THE WEBSITE MAY REQUIRE YOUR ACCEPTANCE OF THIRD-PARTY SOFTWARE. THE COMPANY IS NOT RESPONSIBLE FOR ANY MISSING FEATURES OF, OR YOUR INABILITY TO USE OR ACCESS, ANYTHING PURCHASED THROUGH THE WEBSITE IF SUCH DEFICIENCY IS THE RESULT OF A REFUSAL ON YOUR PART TO ACCEPT ANY RELATED THIRD-PARTY SOFTWARE OR THIRD-PARTY PLATFORM TERMS OF USE OR CONDITION.
The Company does not intend to provide our Services to minors and does not knowingly provide our Services to minors. As a consequence, you must be eighteen (18) years or older to use our Services.
If you are under the age of eighteen (18) and would like to order our Services, you will be required to submit written consent from a legal parent or legal guardian to use our Services.
All intellectual property included or referenced on the Website, including, without limitation, the names/marks “TrichAnalytics” (the “Trademarks”), software, the compilation of all content on the Website and any packaging designs, artwork, text, graphics, logos, button icons, images, audio clips, and software, is the property of the Company or its content suppliers and protected by Canadian and international copyright and trademark laws and use of them is not authorized in any manner other than as required for you to use the Website and view the Products in accordance with these Terms.
The Company respects the intellectual property and legal rights of others. If you believe that intellectual property or other legal rights have been violated, please provide us with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the rightsholder; (ii) a description of the alleged rights violation; (iii) a description of where the alleged violating material is located on the Website; (iv) your address, telephone number, and e-mail address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the rightsholder, or the law; (vi) a statement by you that the above information in your notice is accurate and that you are the actual rightsholder or authorized to act on the copyright owner’s behalf. Notice of claims of rights violation should be sent to us at the address listed at the end of these Terms below. We will process your complaint pursuant to the Copyright Act of Canada.
The Website and the Products are for your personal, non-commercial use. You may not reproduce, duplicate, copy, download, translate, publicly display, sell, license, sub-license, publish, or modify any of the Website or the Products without the prior written consent of the Company. You acknowledge that any use of the Website by you must be in accordance with these Terms. Failure to adhere to this policy may result in the termination of your account and possible legal action.
You are welcome to link to a homepage of the Website; however, you may only establish a hypertext link to the homepage of the Website if: (a) the link does not state or imply any affiliation, connection, sponsorship, endorsement, commercial tie-in, or approval of your site by us or anyone having rights to any Products on the Website, or create the false impression that an entity is sponsored by or associated with us; and (b) the appearance, position and other aspects of the link does not damage the goodwill associated with us, our trademarks or any other trademarks appearing on the Website. Notwithstanding the foregoing, links with any video player, or within the Products itself, is strictly prohibited.
We may provide links to the sites of affiliated companies and/or certain other businesses or websites. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. The Company does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
The Company may, at any time, without notice to you, restrict, block suspend or cancel any or all of your use of the Website or your account if you fail to comply in full with any of these Terms or any other terms, agreements or policies that apply to the Website and the use of it.
You agree to defend, indemnify and hold harmless the Company from and against all claims, liability, losses, actions, proceeding, suits, damages, settlements, penalties, fines, costs and expenses, including all reasonable legal fees and other litigation expenses, arising out of: (a) your breach of any provision of these Terms; (b) your use or misuse of the Website or the Products; (c) your use of or inability to use any Third Party Software; or (d) any violation, alleged violation or misappropriation of any intellectual property right or non-proprietary right of a third party. The Company may, in its sole discretion and at its own expense, assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You will cooperate as fully as reasonably required in the defense of any claim. Your indemnification shall survive any termination of your right to use the Website.
The Website and all Products, material, information or postings found on or accessed through the Website are provided on an “as is” basis. To the maximum extent permitted by applicable law, the Company expressly disclaims any and all representations, warranties and conditions, express or implied, including without limitation, any and all representation and warranties of title and non-infringement, and all implied warranties and conditions or merchantable quality, fitness for any particular purposes, suitability for any particular purpose and any representations, warranties or conditions arising from any course of dealing or usage of trade, for the Website, the Website or the Products contained in or accessed through the Website. The Company makes no representations or warranties as to the performance, availability, accuracy, timeliness, reliability, secure operation, truthfulness or completeness of the Website, the Website or the Products contained in or accessed through the Website, including without limitation, the contents or delivery of any Products, information, material or posting found on the Website, any services provided through the Website, or any links to other websites made available on the Website or the content contained on such site(s) or, for Third Party Software, the operation of the Third Party Software or any feature of the Third Party Software. The Company further makes no representations or warranties that the Website or access to and use of the Website will be continuous, accurate, uninterrupted, error-free or free from defects, viruses or other harmful codes or components.
You expressly agree that your use of the Website is at your sole risk. Information provided on the Website may contain references to products and services offered by authorized distributors that are not available in your local area, and the Company makes no representations or warranties as to the availability of such products and services in your local area, and such references do not imply that those authorized distributors intend to provide such products or service in your local area.
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY THE SITE(S) ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. THE WEBSITE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
SUBJECT TO ANY APPLICABLE LOCAL LAWS, IF ANY, UNDER NO CIRCUMSTANCE, INCLUDING WITHOUT LIMITATION, NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION AND FUNDAMENTAL BREACH, SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR: ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, ECONOMIC OR PUNITIVE DAMAGES OR ANY LOSS THAT RESULTS FROM THE SUPPORT FOR ANY THIRD PARTY SOFTWARE, THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, INFORMATION, MATERIAL OR POSTINGS ON A SITE, DIRECTLY OR INDIRECTLY, OR THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION OVER THE INTERNET. THESE LIMITATIONS APPLY WHETHER OR NOT THE PARTY LIABLE OR ALLEGEDLY LIABLE WAS ADVISED, HAD OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY OF DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT THE COMPANY SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER, INCLUDING YOU; AND ANY LOSSES, CLAIMS, DAMAGES, EXPENSES, LIABILITY OR COSTS RESULTING DIRECTLY OR INDIRECTLY OUT OF, OR OTHERWISE ARISING IN CONNECTION WITH THE COPYRIGHT, PATENT, TRADEMARK, TRADE SECRET, CONFIDENTIALITY, PRIVACY OR OTHER INDUSTRIAL OR INTELLECTUAL PROPERTY RIGHTS OR CONTRACTUAL RIGHTS OF ANY THIRD PARTY. THESE LIMITS APPLY TO ANY ACT OR OMISSION OF THE COMPANY, WHETHER OR NOT THE ACTS OR OMISSIONS WOULD OTHERWISE GIVE RISE TO CLAIMS OR CAUSES OF ACTION IN CONTRACT, TORT, PURSUANT TO STATUTE OR PURSUANT TO ANY OTHER DOCTRINE OF LAW.
All disputes or questions touching on these terms or the construction or application thereof, or any clause or thing herein contained, or any account to be determined or made in connection with these Terms or as to any act, deed or omission or the rights, duties or liabilities of any of the parties under these Terms will be referred to arbitration before a single arbitrator, administered by the British Columbia International Commercial Arbitration Centre pursuant to its Rules. The place of arbitration shall be the City of Vancouver, Province of British Columbia.
These Terms shall in all respects be governed and construed in accordance with the laws of the Province of British Columbia, Canada applicable to contracts entered into and fully performed therein, and the applicable sections of the Copyright Act and any other applicable copyright law. Subject to the arbitration clause immediately preceding this paragraph, only the British Columbia courts (Provincial and Federal) shall have jurisdiction over controversies regarding this Agreement and the parties consent to the same. Any proceeding involving such a controversy shall be brought in those courts, in the City of Vancouver.
These Terms, as amended from time to time, any other documents referred to in these Terms, and any rules, policies, guidelines or other agreements posted on the Website by the Company, constitute the entire agreement between us and you for your use of the Website and any transactions occurring thereon.
Either party’s failure to insist upon or enforce strict performance of any provision of these Terms does not mean that party has waived any provision or right in these Terms. No waiver by either the Company or you of any breach or default under these Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.
If any provision of these Terms is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, the unenforceable provision shall be construed in accordance with applicable law as nearly as possible to give effect to the Company’s original intentions and the remainder of the provisions shall remain in full force and effect.
If you are dissatisfied with the Website or with these Terms, then your sole remedy is to stop using the Website.
Any notice of a claim or other legal correspondence must be sent to:
Mr. Tarek Elneweihi
Harper Grey LLP
650 W. Georgia St. #3200
Vancouver, British Columbia
V6B 4P7
Any notice will be deemed to have been given on the date on which it was received by the Company’s legal representatives.
